01
New modules without a rebuild
Your customers expect features that feel like they were always there.
SaaS and IT
For software companies that want to deliver faster without bending their architecture.
What your Customers expect
02
AI with evidence
Agents in the product, where it is traceable what they did.
03
Reliable releases
New versions without surprises, with release notes.
Where it hurts today
- The roadmap is full, the team is at capacity.
- Internal tools for support and sales keep being postponed.
- First AI features are built, but without approval and audit trail.
What we build
Product engineering
New modules in your architecture, with your conventions.
To the service →Internal tools
Support consoles, control rooms and admin interfaces.
To the service →Agents in the product
With approval, audit trail and clear responsibility.
To the service →Working in your team
Interim at a day rate, in your workflows and tools.
To the service →Support agent in the EU
Answers from your documentation with source references and escalates when unsure.
To the service →Customer onboarding
Provisioning of new customers with a permission check.
To the service →ARR and churn control room
Revenue, usage and cancellations from CRM and billing.
To the service →Your systems stay
We add what is missing instead of rebuilding what already exists. Typical systems in this industry that we connect to:
- HubSpot
- Salesforce
- Jira
- GitHub
- Zendesk
- Stripe
Named without any partnership. Connection depending on the available interface.
Where we deliberately stop
A runbook agent suggests; execution only happens after approval by your team.
What is coming up
Whether and how it affects you is clarified by your legal partner.
since 02.02.2025, next stage from 02.08.2026
EU AI Act
Duty of AI literacy for staff since 2025, transparency obligations for certain AI systems from August 2026.
Source: EU AI Act Service Desk ↗since 06.12.2025
NIS2 implementation
New IT security obligations for entities of certain sectors and sizes.
Source: BSI, press release 05.12.2025 (in German) ↗
A day with the system
Example workflow, for illustration.
09:30
Daily in the team. We take the ticket for the new module.
14:00
Pull request with tests and description.
15:30 · Person
Review by your team, then staging.
Friday
Release with notes, the module is live.
Discretion and operations
- Data lives on servers in the EU
- Roles: everyone sees only what they need to see
- Every step is logged, including rejections
- Code, servers and access belong to you
Technical properties of the systems. The legal assessment is provided by your legal partner.
From practice
EichmeisterTo the insight →Frequently asked questions
Contact
Let's talk about your project.
Write to us briefly about what it is about. You will receive a personal reply.