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SAW CONSULTING & IT

Wineries and wine hospitality

Tastings, rooms, farm shop, online shop and trade often run separately. We connect them so a guest is recognised from the first visit to the wine club order.

What your Guests expect

01

Being recognised

Someone who tasted with you in summer is not treated like a stranger in the shop in winter.

02

Effortless booking

Tasting, tour and room in one step, in the guest's language.

03

Access to the special wines

Wine club members receive allocations reliably and on time.

Where it hurts today

  • Shop, farm shop, events and rooms each have their own customer lists.
  • Enquiries for weddings, company celebrations and groups are answered and priced by hand.
  • Allocations of scarce wines run through spreadsheets and emails.

Your systems stay

We add what is missing instead of rebuilding what already exists. Typical systems in this industry that we connect to:

  • Winestro.Cloud
  • VinoPro
  • Online shop
  • POS system

Named without any partnership. Connection depending on the available interface.

Where we deliberately stop

Wine bookkeeping, labelling and youth protection stay in your specialist systems and with your specialists.

What is coming up

Whether and how it affects you is clarified by your legal partner.

A day with the system

Example workflow, for illustration.

  1. 08:30

    Overnight, an enquiry in English arrived for a company tasting with dinner. The agent checks the calendar and drafts a quote.

  2. 09:00 · Person

    The host adjusts the menu and approves the quote.

  3. 11:00

    The allocation of the new vintage goes out to the wine club members; confirmations come in through the portal.

  4. 17:00

    A guest from the weekend orders in the online shop. The shop recognises them from the tasting.

Discretion and operations

  • Data lives on servers in the EU
  • Roles: everyone sees only what they need to see
  • Every step is logged, including rejections
  • Code, servers and access belong to you

Technical properties of the systems. The legal assessment is provided by your legal partner.

Frequently asked questions

Contact

Let's talk about your project.

Write to us briefly about what it is about. You will receive a personal reply.

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